Fixed-fee sprints that deliver a plan, team shape and ship date — not a sixty-slide deck.
See all consulting →Each one has its own regulators, data standards and operational context. Our teams have shipped in every single one.
See all industries →Healthcare carrier, USA — production in 18 weeks, .2M annual savings, 99.98% uptime.
Read case study →Client-facing leadership in your timezone, engineering depth and round-the-clock support capacity in our Indian centres. The model exists because some of our clients need support at three in the morning, not because it looked cheaper on a spreadsheet.
Start here
A short note goes to an engineer who could lead the work — not a sales queue. We reply within one business day, or email info@gnapitechnologies.com.
Footprint
Each has a role. None of them is a pass-through.
North American delivery and client engineering
US contracting and utility programme delivery
EMEA delivery and network operator support
Engineering centres, QA and 24×5 support desks
How work is split
The delivery lead and solution architect are in your timezone — Edmonton, Sheridan or Coventry — so the person accountable is reachable in your working day.
Bengaluru, Hyderabad and Trichy carry the majority of build capacity and our deepest platform benches.
A minimum four-hour daily window where the whole team is available, protected in everyone’s calendar. Standups happen inside it.
24×5 as standard on delivery engagements and 24×7 on managed services, with written handover between shifts rather than a ticket thrown over a wall.
Architecture decisions, incident timelines and change rationale documented in your own repository. Nobody’s understanding depends on having been in a particular call.
The hard parts
We have run this model long enough to know exactly where it breaks. These are the controls.
Coverage
Questions
Yes, where data residency, security classification or contract terms require it. Say so at scoping; it changes cost and lead time and we will be explicit about both.
The delivery lead, in your timezone, named at kickoff. Escalation goes to the practice lead, also named, with direct contact details.
It does if it is run badly. Run properly it extends the working day — a defect found at four in the afternoon in Edmonton is being worked before the team logs in the next morning.
Tell us what you are building or what is breaking. The first conversation is with an engineer who would be accountable for the work.
