Fixed-fee sprints that deliver a plan, team shape and ship date — not a sixty-slide deck.
See all consulting →Each one has its own regulators, data standards and operational context. Our teams have shipped in every single one.
See all industries →Healthcare carrier, USA — production in 18 weeks, .2M annual savings, 99.98% uptime.
Read case study →Grouped by what people are actually trying to find out. If your question is not here, it is probably one worth asking an engineer directly.
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A short note goes to an engineer who could lead the work — not a sales queue. We reply within one business day, or email info@gnapitechnologies.com.
About the company
We build custom software, AI applications and integrations, and we run them afterwards. Twenty-seven services across 31 industries, delivered by engineers who have worked in your sector before.
Mid-sized by design: six engineering and support centres across four countries, with 30+ years of engineering history. Large enough for a regulated programme with a round-the-clock rota, small enough that the architect who scoped your work is still on the call a year later.
Fortune 500 companies, governments and multilateral agencies, alongside software vendors and mid-market enterprises. Most engagements are under NDA; named references are available at proposal stage.
Engagement
With a technical scoping call, then usually a paid discovery or assessment of two to six weeks that produces a written plan you own regardless of what you do next.
A discovery or assessment sprint. Below that we are generally not the right firm and we will say so on the first call rather than take the work.
For defined scopes after a discovery phase, yes. Not from a brief alone — the risk premium would make it worse value for you than time and materials with a cap.
Routinely. On-demand developers work under your management in your process; dedicated teams frequently run alongside an in-house team with an explicit interface between the two.
You do, from the first commit, including documentation and architecture decision records.
Staffing
Yes, and you should. We name the team before an engagement starts and you approve each person. Nobody is substituted after you choose.
We overlap replacements for a minimum of three weeks and the departing engineer writes the handover. You are not billed for the incoming person’s ramp-up.
By staffing rather than by claiming it uniformly. For your industry we put engineers on the work who have built in it before, and you can verify that in the interview. Where we are thinner in a sector, we say so.
Security and compliance
Yes. We deliver in client-controlled environments with restricted access, role separation and evidence-of-change requirements, including for regulated clients and public bodies.
Yes, where data residency or security classification requires it. It affects cost and lead time and we will be explicit about both at scoping.
Minimised, segregated, and kept in environments the client controls where the data is sensitive. Production data does not move to our environments without an explicit, documented agreement.
Support
Yes, and we design for it from day one — runbooks, alerting and a named support path exist before launch whether we run it or your team does.
24×5 as standard on delivery engagements and 24×7 on managed services, with defined response and restoration targets by severity.
Frequently. It starts with a two-to-four week assessment and a stabilisation phase before we commit to a service level — committing before understanding the estate would not be fair to either side.
Tell us what you are building or what is breaking. The first conversation is with an engineer who would be accountable for the work.
